Repairs: your device, good as new.
Broken screen, worn-out battery, or phone that won't turn on? Our technical team in São João da Madeira diagnoses, quotes, and repairs smartphones and tablets from major brands — with full transparency and equipment tested before it returns to your hands.
Track my repair
Did you leave your device with us? Enter the repair number and your phone number to see its status — in real time, without needing to call.
You can find the repair number on the receipt you received when you left the device at the store.
Experienced technicians
The same team that checks our used devices handles your repair — real experience, every day.
Transparent quote
You always know the cost before we proceed. No surprises: we only repair after your approval.
Speed
The most common repairs — screens and batteries — are carried out as quickly as possible, subject to parts availability.
Tested before delivery
Each repaired device undergoes a complete functional test before being returned to you.
What we repair
Smartphones and tablets from the main brands — Apple, Samsung, Xiaomi, and others. These are the most frequent services, but if your fault is not on the list, talk to us.
Screen
Broken, scratched, or unresponsive screen? We replace the complete module and test touch, brightness, and colors before delivery.
Battery
Poor battery life, unexpected shutdowns, or swollen battery. Quick replacement and charge cycle verification.
Charging port
Cable no longer fits well or charging fails? We repair or replace the charging port and clean the connector.
Cameras and sound
Shaky camera, blurry photos, microphone or speakers with no sound — diagnosis and replacement of affected modules.
Software and data
Slow, frozen, or non-starting device. System reset, malware removal, and data backup.
Other malfunctions
Liquid damage, buttons, Face ID/Touch ID, or any other anomaly — bring the device for evaluation.
How it works
From diagnosis to delivery, a simple and hassle-free process.
Diagnosis
Bring your device to the store or talk to us. We'll identify the fault and what's needed to fix it.
Quote
We provide the repair cost before any work is done. We only proceed with your approval.
Repair
Our technical team performs the repair with parts suitable for your device.
Testing and delivery
We test everything — screen, touch, cameras, sound, and charging — and return the device ready to use.
Where to leave the device
iCase, Lda · Rua Domingos José de Oliveira, 238 · 3700-317 São João da Madeira
Monday to Friday · 9:30 AM – 7:00 PM · +351 913 981 139 · suporte@icase.pt
Frequently Asked Questions
How much does a repair cost?
It depends on the model and the fault. After diagnosis, we provide a fixed quote — we only proceed with your approval. Request your quote now on the Contact.
How long does the repair take?
The most common repairs (screens and batteries) are usually quick when the part is in stock. More complex cases or custom-ordered parts may take a few days — we always provide an estimate with the quote.
Which brands do you repair?
We repair the main brands on the market — Apple, Samsung, Xiaomi, and others. If you have doubts about your model, contact us before visiting.
Is my data safe?
Yes. We always recommend a backup before repair, but we do not access your personal content. For software interventions, data preservation is discussed with you before we proceed.
I can't go to the store. What now?
Talk to us at +351 913 981 139 or through the Contact — we will find a solution to receive your equipment.
Your device deserves a second life
Request a no-obligation quote — quick response, no fine print.
Request a quote